Alitalia delivered our lost bag today. Only 9 days after lost, and it disrupted a trip (since E had no clothes for the whole week and some of mine were in there, too...), not too horrible. We really didn't expect to see it again based on our experiences with the bureaucracy of Alitalia. We believed we'd witnessed a near perfect demonstration of "Runaround".
However, once they found the bag (in Milan, with "Air Italy"), they were quite determined to get it to me. I received no fewer than 3 phone calls within 24 hours, at all hours (how many airlines do YOU know call at 2245 about delivering your bag?).
So, our luggage is back. We, of course, still need to pursue the claims for the clothes we bought in Malta and for the damage to the stroller, but...
We're pleasantly surprised to have back that which we never expected to see again.
(I was so worried I'd forever lost my pair of highly polished black jackboots. hehehe)
3 comments:
Where would you be without those jackboots? :) Maybe some day the moonbats will open their little minds & see the truth. In spite of the moonbats, hope you're enjoying your R&R. Congrats on nearing the 5000 mark!
Katy
I have to second what missbirdlegs said. Can't do without those jackboots. Enjoy your R&R and rememeber to keep your head down when you go back in country.
Michael
I wonder...if you had left Malta a day or more before now, would you ever have gotten the lost bag? Great news about the jackboots!
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